Products, services or information that we may provide to you in the form of emails, texts (SMS) or chats, or by or through any other communication channel.
Whereas “VISITOR” means all the users (registered/unregistered) who are exposed (directly/indirectly) to our services including YOU.
What data do we collect about you?
1.1. Data provided through direct interactions
Registration and other account information when you register to use our Services we may collect the following information about you:
If you register using your Facebook /Google account: Name and email address.
If you register using your email address: Name, email address.
Depending on the choices you make during the log-in to our Services or during the process of engaging with our Services, you may opt to give the following additional personal data: mobile number, date of birth, gender, nationality, profession, and the cars you own.
If you voluntarily submit information to us in any form or in the result of a subscription to our newsletter. We may collect this information from you in a variety of ways, including, but not limited to, when you interact with the KANNZZ, subscribe to the newsletter, respond to a survey, fill out a form, content and in connection with other activities, services, features or resources we make available on our Site.
1.2. Data we collect automatically when you use our Services
When you interact with our Platform or use our Services, we automatically collect the following information about you:
We collect information about your activity on our Platform which includes the pages you visit, your interaction with the advertisements or listings.
1.3. Cookies and Similar Technologies
1.4. Data from third party services.
When you interact with the KANNZZ, We may receive non-personal data about you from various third parties that include Google Analytics, Firebase Analytics, and Facebook Pixel. If you would like more information about this, please contact us using the relevant contact details set out in section 8
Do we collect data from children?
How we process the collected information?
The information collected from Users on Our Site is used for different purposes including the below.
To comply with a legal or regulatory obligation: We may use the information collected from you when we need to comply with a legal or regulatory obligation.
To improve our site and personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To administer content, promotion, survey or other Site feature: To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails: The email address Users provide us will only be used to send them information and updates regarding their inquiries. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we will either include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
The next section explains how we ensure the security of the information provided by the Users on our Site.
How do we protect your information?
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel and is encrypted and protected with digital signatures.
The next section explains in which scenarios when we share your personal information.
Sharing your personal information
a) In connection with any ongoing or prospective legal proceedings;
b) In order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
All credit/debit cards’ details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties
‘’ Kannzz E Commerce will not pass any debit/credit card details to third parties’’
‘’ Kannzz E Commerce takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, (http://www.kannzz.com/) cannot guarantee the security of any information that is disclosed online’’
‘’ Kannzz E Commerce is not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.’’
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy. If you do not agree with this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
We are pleased that you have chosen to visit KANNZZ. We are a leading marketplace based in Dubai with a unique online shopping experience, we promise every day to continue to be the best at what we do.
For the purpose of this document, “KANNZZ” or the “SERVICE(s)” consists of:
d): Products, services or information that we may provide to you in the form of emails, texts (SMS) or chats, or by or through any other communication channel.
e): Whereas “VISITOR” consists of all the users (registered/unregistered) who are exposed (directly/indirectly) to our services including YOU.
KANNZZ hereby grants you a limited, terminable, non-exclusive right to access and use the Service only for your personal/non-commercial use.
Minors under the age of 18 shall are prohibited to register as a User of this website and are not allowed to transact or use the website.
License & Restrictions
Permission is granted to temporarily download copies of the materials (information or software) on our web site for personal, non-commercial transitory viewing only. You may not:
a): Modify or copy the materials;
b): Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
c): Attempt to decompile or reverse engineer any software contained on KANNZZ;
d): Remove any copyright or other proprietary notations from the materials; or
e): Transfer the materials to another person or "mirror" the materials on any other server.
f) We will not trade with or provide any services to OFAC and sanctioned countries.
Content on Website
The materials appearing on KANNZZ could include technical, typographical, or photographic errors. We do not warrant that any of the materials on KANNZZ are accurate, complete, or current. KANNZZ may make changes to the materials contained at any time without notice.
User Generated Content (UGC)
We reserve the right, in our sole discretion, to review all UGC and approve/disapprove/delete to display at KANNZZ.
You understand that the UGC of other Visitors is based on their individual opinions and experiences, which may vary significantly from one person to another. We do not endorse or guarantee the accuracy of any UGC, and you agree that we are not responsible for the accuracy of any UGC and will not be liable for any damages incurred as a result of the submission or use thereof.
Availability of website
We strive to ensure that our Services are available to you at all times but cannot guarantee that our Service will operate continuously, without interruptions or be fault free. On occasion, necessary maintenance or upgrade work requires us to make the service unavailable without notice, but we aim to keep downtime to a minimum. KANNZZ accepts no liability for any interruption or loss of service. We reserve the absolute right to alter, suspend or discontinue any part of our website or the Services, including your access to it.
Links & third parties
Our website may contain links to third party products, services and/or websites that are not affiliated with us. We have no control over the products, services or websites of these third parties and we do not guarantee or take responsibility for them. Our website may also contain advertising from third parties and we are not responsible for any misleading or inaccurate advertisements which are the sole responsibility of the advertiser. Any links or advertisements on our website should not be taken as an endorsement by us of any kind. Furthermore, our website contains data provided by third parties and we accept no responsibility for any inaccuracies in this material. You agree to release us from any claims or disputes of any kind arising from or in any way connected to such disputes with third parties.
When you create an account with us, you must provide us the information that is accurate, complete, and correct at all times. Failure to do so constitutes a breach of these Terms, which may result in immediate termination of your account with KANNZZ. The account holders are responsible to safeguard the password that they use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subjected to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
‘’User is responsible for maintaining the confidentiality of his account’’
Termination of Account
The KANNZZ may terminate your account at any time, with or without notice, for conduct that is in breach of this Agreement, for conduct that KANNZZ believes is harmful to its business, or for conduct where the use of the Service is harmful to any other party.
9: Privacy Statement
You are responsible to read this document from time to time to ensure that your use of the Service remains in compliance with this Agreement.
11: Governing Law
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any dispute or claim arising out of or in connection with KANNZZ shall be governed and construed in accordance with the laws of UAE.
Disclaimer of Warranties
You agree that use of the KANNZZ is entirely at your own risk. All the services are provided on an "as is" basis, without any warranties of any kind. All express and implied warranties are expressly disclaimed. KANNZZ disclaims any warranties for the security, reliability, timeliness, accuracy, and performance of the website. KANNZZ disclaims any warranties for other services or goods received through or advertised on the KANNZZ or the sites or service, or accessed through any links on the KANNZZ. KANNZZ disclaims any warranties for viruses or other harmful components in connection with the KANNZZ.
Limitations of Liability
Under no circumstances shall KANNZZ be liable for any damages of any kind, resulting from any aspect of your use of our service, completely regardless of how the damages have arisen. Such limitation shall also apply with respect to damages incurred by reason of other services or products received through or advertised in connection with the KANNZZ or any links on the KANNZZ.
14: Payment Terms
Visa or MasterCard debit and credit cards in AED will be accepted for payment.
Cardholder must retain a copy of transaction records and Merchant policies and rules
Cancellation Terms (For Products and Services) – The expected time span for reporting the services ordered to be cancelled is 24 hours.
The customer shall contact Kannzz customer service to claim the cancellation within 24 hours and should highlight the reason.
refunds will be made back to the payment solution used initially by the customer. It will take 45days for the refund transfer to be completed.
Delivery Costs. The costs of delivery will be as displayed to you upon you add your order to cart.
Delivery Date. This information will be displayed to you at the cart.
if our supply of the product is delayed by an event outside of our control, then we will contact you as soon as possible to let you know and we will take steps to minimize the effect of the delay;
if no one is available at your address to take delivery and the products cannot be posted through your letterbox, we will notify you of how to rearrange delivery or collect the product;
if you do not collect the product from us as arranged or if, after a failed delivery to you, you do not re-arrange delivery or collect them from a delivery depot, we will contact you for further instructions. If, despite our reasonable efforts, we are unable to contact you or re-arrange delivery or collection, we will cancel your order.
ID Requirement Upon Delivery. We may, at our sole discretion, make any inquiry we deem necessary to verify your identity and/or ownership of your financial instruments by requesting that you provide us with further information or documentation, including, but not limited to requesting a form of identification and/or credit card. If we are unable to verify or authenticate any information you provide, we have the right to refuse delivery and cancel the order.
Delivery from Overseas. Note that you might be considered the importer of record in the event that your order requires delivery from overseas. In such instance, you are required to ensure that your ordered products can be lawfully imported, comply with all laws and regulations and to pay all fees and customs duties relevant to your purchase.
Title to Products. A product will be considered owned by you and your responsibility from the time we deliver the product to the delivery address and you have paid for the product.
We will issue an electronic invoice for your purchase and send such invoice to the email address you provided to us.
15: Contact Us
If you have any questions about these Terms, please contact us at firstname.lastname@example.org